Benefits of ISO 20000:2011 By achieving certification to ISO 20000-1 IT Services Certification your organisation will be able to reap numerous benefits such as: + Reduction in incidents and improved incident management + Improving corporate image and credibility + Adoption of an integrated process to the delivery of IT services + Reduction in response times and interruptions to IT service + Improved management of cost leads to financial savings + A culture of continuous improvement + Greater understanding of roles and business objectives + Ensuring legislative awareness and compliance + Protecting the company, assets, shareholders and directors + Increased customer satisfaction from internal and/or external customers + Provides you with a competitive advantage + Enhanced customer satisfaction that improves client retention + Consistency in the delivery of your service or product Achieving ISO 20000 IT services certification Please click on the Contact Us button to receive a call back from our dedicated business development team, or to enquire for further information on ISO 20000 including a no-obligation competitive quotation.
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